Keizersgracht 241, Amsterdam;
Tel: +31 (0)20 8200 930
Chamber of Commerce, Amsterdam : 56831064;
VATnr : NL852322021B01
What Information Do We Collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, body measurements, payment details, purchase and browsing behaviour, website usage, website usage or other information. Credit card information will be requested for the purchase and processes by a payment provider. The information will be stored encrypted with us, as a proof of the payment. Those data are mandatory to process the order placed. Please refer to the point “How Do We Protect Visitor Information?” about this. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them. Your provided data will be modifiable for you in your personal account, which is only accessible by an individual password of your choice. You can log into your personal account to see your saved data. Furthermore you have the right to request information regarding the usage of your information. The data concerning the transaction will be stored with us for a period of at least 5 years after the end of the financial year, when the order is placed. Personal information will be stored for an unlimited period of time, except you ask for us to erase.
If you wish to receive our newsletters, you have to give us permission to send you our newsletters by filling in your e-mail address in the designated newsletter signup box or by checking the newsletter box during the registration process. We offer you at all times the opportunity to opt-out of any service. Any newsletter we send contains an automated op-out link. If you have any questions regarding our newsletter or wish to be removed you can send an e-mail to: firstname.lastname@example.org
How Do We Use Your Information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To inform you about interesting news about the company and to send you personalized promotion for advertising purposes. To better understand the usage of our website and to conduct analysis. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How does the e-mail subscription work? How can I opt-in or opt-out" section below. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How Do We Protect Visitor Information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. Information will be saved for an unlimited period of time, unless you ask us to erase your personal information. All credit card and payment information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do We Use "Cookies"?
Do We Disclose The Information We Collect To Outside Parties?
Changes To Our Policy
Questions or Complaints
For more information about our policies, please go to the Customer service section of our website. You can also send us an e-mail at email@example.com. If you wish to talk to a Fromanteel customer care representative please call: +31 20 8200 930 on work days from 09.00 am until 5.30 pm
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